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Terms & Conditions

Terms & Conditions

CANCELLATION POLICY:
An administration fee of $50.00 applies for all cancelled bookings. If the booking is cancelled less than one month prior to check in there will be no refund. No refunds after check in. The full amount of the booking is collected 7 days prior to check-in.

SECURITY & DAMAGE DEPOSIT
A security and damage deposit for excess cleaning and damages is charged to your credit card up to 7 days before you check-in.
DEPOSITS BY ROOM TYPE

2 BEDROOM STANDARD = $250
2 BEDROOM EXECUTIVE = $350
3 BEDROOM/PENTHOUSE = $500

IMPORTANT INFO ABOUT THIS TRANSACTION
This transaction is IN ADDITION to your accommodation charges.
It is a HOLD ON FUNDS (not an actual charge).
It is refunded in full in 1 – 7 days after your departure when no excess damage or cleaning fees apply.
All damages, breakages, or losses to the property, furniture and furnishings are to be reported to management immediately.

TERMS & CONDITIONS
The person(s) who occupy the accommodation/utilise the services shall be personally responsible for the complete payment of all charges with respect to this accommodation.

The guest agrees to settle all accounts, pay for damages and excess cleaning fees, breakages or loss of property from the unit, and abide by the Building Bylaws.

Specifically guests must abide by the following:

    • 10 am check-out.
    • Remove all rubbish from premises.
    • Observe quiet hours. No loud music or noise after 10pm.
    • Clean and return all used kitchen items.
    • No pets in holiday rentals.
    • Respect common areas shared with permanent residents; do not misuse or
    • damage these areas in any way.
    • Fees assessed are based on the specifics of an incident but may include: the cost to rekey, repair or replacement of damaged items or time incurred for excess cleaning.
    • Management reserves the right to remove anyone breaking The Village by-laws.